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Recent Events, Skill Training

CSR Week Activities by AXA Business Services at DB BEST Academy, Bangalore

Don Bosco Breads’ Employment and Skill Training (DB BEST Academy), Lingarajapuram organised a series of activities for the students of batch 9 during the month of July 2019. DB BEST offers short-term skill training courses in retail management, business process outsourcing (BPO) and hospitality, intending to address the challenge of imparting skills required for a growing economy. Every batch at DB BEST is designed to focus on industry best practices and to provide competent training to the students.

AXA Business Services has been partnering with DB BEST for its CSR activities, since 2016. This year, AXA organised a series of events with DB BEST and BREADS to mark CSR week for its employees. On 2 July 2019, the students were educated on healthy internet and electronic gadgets’ use by Dr. Arun. K, Asst. Professor, National Institute of Mental Health and Neurosciences (NIMHANS) Bangalore and Dr. Sagayaraj, Professor, NIMHANS, Bangalore. The facilitators diligently explained the emerging social issues such as rise of cybercrimes, risks of internet, pornography and further damages that internet causes on individuals and the youth. Youngsters being more vulnerable to these risks, expert guidance is most useful in helping them overcome them. The pros and cons of internet, online shopping, overuse of internet and social media were scientifically explained through case studies. Dr. Arun further explained the concept of addiction and the five classifications of addictions by scientists, namely, knowledge addiction, chat addiction, addiction to games, financial addiction and sexual addiction. The youth are easily swayed and influenced by the visual attractions on the media and are thus diverted from their objectives in life. The youth were carefully trained on prevention of addictions and in developing healthy habits/ practices which could help them from being negatively impacted.

On 3 and 4 June 2019, BREADS put up stalls at AXA Business Services, at Manyata Tech Park and Ecopolis, Yelahanka, Bangalore. This created an opportunity for BREADS to introduce, promote and popularise its activities among the employees through interaction. It was a platform to promote the income generation activities of the women from Self Help Groups (SHGs).

On 2 July 2019, a session on advanced training on MS Excel was conducted for the students by Ms. Cicilya and Mr. Vinay Abraham from AXA Business Services, Bangalore. The training included a theoretical session on the excel sheet, basic features, basics of excel and the importance of excel at work. The team further conducted a practical training on the use of MS Excel, forming grids, texts, charts, tables, data filter and sorter, protection of data and use of shortcut keys etc. In continuation of the training, 21 BPO trainees were provided the opportunity to visit AXA Business Services located at Manyata Tech Park, Nagawara, Bangalore, as part of their industrial visit on 4 July 2019. The visit was well-organised and the activities intended to provide on-the-job exposure to the trainees. The trainees were introduced to the various jobs, roles and environment of the company by Ms. Amreen, Project Lead, AXA. Further they were assigned to shadow customer service representatives while attending customer calls on the floor and responding to their queries. The industrial visit helped the trainees to comprehend and relate theory to practical training. On 5 July 2019, AXA Business Services organised a football match for the youth from various sectors and DB BEST was also invited. The football match was organised at Manpho convention centre, Nagawara, Bangalore. 15 students from the hospitality domain participated in the match along with Mr. Mario, trainer, Hospitality, DB BEST. The trainees were divided into teams and each team had two members from AXA Business Services. The activity was an additional booster for the trainees, where they enjoyed themselves and refreshed their minds. The opportunity also helped them improve their communication skills, confidence and widen their concepts of work and career.

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